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Frequently asked questions
Questions people ask about the kundali, Ask JYOTISH, the written reports, refunds and privacy, answered plainly.
About these answers
These are the questions people ask most about the kundali, Ask JYOTISH, the reports and refunds, with the same answers as in the app. All positions are calculated on the sidereal zodiac with the Lahiri ayanamsa, about 24°14′ in October 2026, and the method behind them is on the method page. Where an answer depends on the policy text, the full wording is in the Terms, the Privacy policy and the Refund and Cancellation Policy in the app.
Questions people ask
How accurate is the kundali?
Planetary positions are computed with an astronomical engine checked against the Swiss Ephemeris (the professional standard) — usually within a few arc-seconds and at worst about 20 — with the Lahiri ayanamsa. Any difference you see against another app is almost always the ayanamsa setting, the birth time, or mean versus true Rahu.
I don't know my birth time. Can I still use this?
Yes. Tick "I don't know my exact birth time" and we cast a Chandra kundali for noon. Your numbers do not depend on the time. The Moon moves about 13° a day, so your rashi and nakshatra are usually right, but can be the neighbouring one if the Moon changed sign or nakshatra that day — and your dasha start moves with it. The lagna and bhavas are marked approximate. If you can find the time (a hospital record, for example), cast again with it.
Is my reading written by a person?
No. The free reading in the app is built by rules from your own chart — the placement of each house lord, the dignity of each graha, your running dasha, your numbers. Ask JYOTISH answers and the paid reports are written by an AI model from your calculated chart and our classical rule book, and checked against your chart before you see them. A jyotishi reads a report only if you add "reviewed by a jyotishi" — then they read and sign it before it reaches you.
Do I need to give my gender?
No. It is optional and only changes the marriage reading, where the spouse karaka differs (Shukra for men, Guru for women).
What happens when I tap WhatsApp or ask for the PDF?
WhatsApp opens with a prefilled message containing your birth details, your lagna, rashi and dasha, your question and a link that re-creates your chart; nothing is sent until you tap send. The full kundali, reading and PDF open once you give a WhatsApp number — we verify it with a one-time code and keep your details only with your consent (see Privacy). Your kundali link is shown on the page to save or share.
Do you guarantee outcomes or predict exact dates?
No one can. Astrology indicates tendencies and timing windows; it does not override your decisions, medical advice or professional judgement. Our readings say what the chart shows and how strongly; the rest is yours.
Which chart style do you use?
North Indian (diamond) style with whole-sign bhavas, the convention in north India. The underlying positions are the same as any style; only the drawing differs.
Can I get a refund?
Yes, in these cases. Unused answers from a pack: write to us within 7 days of buying and we refund them. A report we do not deliver within 24 hours (48 hours if you added “reviewed by a jyotishi”), or a question we decline: refunded in full. A report that has been delivered is personal work and is not refundable — but if we used the wrong chart, that is our error and we write it again free. JYOTISH Plus: cancel any time; the period you paid for stays active, and part periods are not refunded. Refunds go back to the original payment method in 5–7 working days. The full terms are in the Refund & Cancellation Policy.
Is Ask JYOTISH a real astrologer?
No — and we say so plainly. Ask JYOTISH is an AI writer. It works only from your calculated chart (sidereal, Lahiri ayanamsa) and a classical rule book that a jyotish scholar reviews. Every answer is checked against your chart before you see it, and its basis — the positions and the rule — is printed under the answer. If a check fails, the answer is rewritten or replaced by the rule-based writer.
What is a Prashna?
A Prashna (horary) chart is cast for the moment and place you ask a sincere question. We judge it by the Tajika rules of Neelakantha’s Prashna Tantra and the Prashna Marga: whether the lord of the lagna meets the lord of your matter, the Moon, and the kendras. One question per matter per day — the first answer stands. It works without birth details; with your kundali we also compare it with your birth chart.
How much does Ask JYOTISH cost?
Everyone with a verified WhatsApp number gets one free question a day, for ever, plus 2 welcome answers when they join. To ask more the same day: ₹11 for 2 answers, ₹21 for 5 answers or ₹51 for 15 answers — bought answers never expire. JYOTISH Plus is ₹49 a month or ₹499 a year for up to 5 answers a day (2 of them Prashna); the yearly plan includes a Year Ahead report. Written reports are priced separately, in the Reports section. All prices include GST, and every payment gets a GST invoice.
How do I cancel JYOTISH Plus?
Open Ask JYOTISH → your account → Cancel Plus. It is one tap; Plus stays active till the end of the period you paid for and nothing more is charged. You can also stop the UPI AutoPay mandate from your UPI app. We remind you on WhatsApp before every renewal.
What happens to my questions?
Your questions and answers are kept for 90 days so that you can see them again and we can check quality, then deleted. To write an answer, the question and your chart facts are sent to our AI provider; we do not sell them or use them to train AI models. You can delete your account at any time.
Every position on this page is calculated sidereal with the Lahiri ayanamsa from the astronomy-engine library (MIT licence). The classical texts describe tendencies; this page is for guidance and reflection, not a verdict, and no outcome is promised. How we calculate. This is the English page and the legal reference. The same page is available in Hindi. Checked October 2026.